We believe that business fit is one of the most
important factors in a successful outcome.
That is why we recommend an in-person meeting, without pressure or expectations, to learn more about your business and challenges, how we could help and to determine if there is a fit between our organizations. Worst-case scenario, we collectively improve our professional network; best-case scenario, there is a reason to do business together.
When we engage with our clients we do so in a way that is non-disruptive, collaborative and cooperative. Upon completion of our engagement, you will be well equipped to carry on where we left off.
We typically engage clients in the following ways:
- Project based engagement – set scope and timeline
- Interim leadership – temporary member of the executive team with associated accountabilities
- Advisory/coaching – Augment experiences of existing executive team
We would welcome an opportunity to meet you
Jeff Bennett
Founder & CEO
Jeff is an experienced technology executive with a proven track record for delivering tangible business improvements for over 30 technology clients since founding ServiceVantage in 2002.
Jeff’s depth of experience and leadership in the areas of software as a service (SaaS), professional services and support has lead to the creation of a client lifecycle methodology that benefits technology companies by improving their approach to client engagement that positively impacts recurring revenue, retention and client driven referrals.
A strategic thinker, Jeff has the energy, talent and passion needed to attain ambitious corporate objectives and solve highly strategic business challenges. He has worked with technology firms in a variety of capacities including project based executive consulting; interim executive roles such as VP Business Development, VP Operations and VP Client Services; and as an advisor to many high tech executives.
In his personal time, Jeff enjoys spending time with his family and is an avid fan, practitioner and competitor in jiu-jitsu; a passion he shares with his three boys.
jbennett@servicevantage.com Connect with Jeff on LinkedIn Book Jeff to speak at your event
Angela Adams
Client Experience Consultant
Angela is a talented and client focused individual who helps clients leverage our methodology in building a proactive client engagement framework and approach by leveraging her past experiences in product management, professional services and support.
Joining ServiceVantage in 2008, Angela has been committed to helping clients develop strategic approaches that positively impact growth, revenue and market reputation. She is driven by her client’s successes and outcomes by providing high quality of service and outstanding value to clients.
In her personal time, Angela can be found spending time with her family and experiencing the joys of life through the eyes of her young children.
)
)
)
)