Comments for ServiceVantage Corporation http://servicevantage.com Client Lifecycle Experts Wed, 18 Apr 2012 16:37:45 +0000 hourly 1 http://wordpress.org/?v=3.2.1 Comment on VantagePoint by Quora http://servicevantage.com/vantagepoint/#comment-179 Quora Wed, 18 Apr 2012 16:37:45 +0000 http://50.63.42.15/?page_id=60#comment-179 <strong>ServiceVantage...</strong> Our Client Lifecycle Approach strengthens your market reputation and profitability by improving your company’s ability to Maximize Recurring Revenue, Strengthen Client Retention, Generate Client-Driven Referrals and Leverage Critical Client Intelligenc... ServiceVantage…

Our Client Lifecycle Approach strengthens your market reputation and profitability by improving your company’s ability to Maximize Recurring Revenue, Strengthen Client Retention, Generate Client-Driven Referrals and Leverage Critical Client Intelligenc…

]]> Comment on The Top 10 Things We Have Learned about Client Retention by Quora http://servicevantage.com/2011/11/the-top-10-things-we-have-learned-about-client-retention/#comment-177 Quora Tue, 17 Apr 2012 20:19:01 +0000 http://servicevantage.com/?p=477#comment-177 <strong>What are examples of creative customer acquisition/retention strategies?...</strong> Client retention is a critical component to any organization, but this reality is especially acute for technology firms who either have a subscription based revenue model or during an economy where new sales growth is harder to come by. That being said... What are examples of creative customer acquisition/retention strategies?…

Client retention is a critical component to any organization, but this reality is especially acute for technology firms who either have a subscription based revenue model or during an economy where new sales growth is harder to come by. That being said…

]]> Comment on Top 10 Strategies to Improve Adoption and Usage by Quora http://servicevantage.com/2012/01/top-10-strategies-to-improve-adoption-and-usage/#comment-176 Quora Tue, 17 Apr 2012 20:13:21 +0000 http://servicevantage.com/?p=604#comment-176 <strong>How do you track product usage for an online software product?...</strong> Using a tool like Totango, (www.totango.com), will give you great depth of intelligence, specifics and trends of how your clients use your software. This critical intelligence will empower you with the information you need to intervene when required an... How do you track product usage for an online software product?…

Using a tool like Totango, (www.totango.com), will give you great depth of intelligence, specifics and trends of how your clients use your software. This critical intelligence will empower you with the information you need to intervene when required an…

]]> Comment on The Top 10 Things We Have Learned about Client Retention by The Top 10 Things We Have Learned about Client Retention http://servicevantage.com/2011/11/the-top-10-things-we-have-learned-about-client-retention/#comment-143 The Top 10 Things We Have Learned about Client Retention Tue, 06 Mar 2012 08:43:14 +0000 http://servicevantage.com/?p=477#comment-143 [...] the full version of the tips, please refer Jeff’s post on ServiceVantage [...] [...] the full version of the tips, please refer Jeff’s post on ServiceVantage [...]

]]> Comment on The Top 10 Must Do’s for Young SaaS Companies by The Top 10 Must Do’s for Young SaaS Companies http://servicevantage.com/2011/12/the-top-10-must-do%e2%80%99s-for-young-saas-companies/#comment-140 The Top 10 Must Do’s for Young SaaS Companies Sun, 04 Mar 2012 12:22:51 +0000 http://servicevantage.com/?p=507#comment-140 [...] the full version of the tips, please refer Jeff’s post on ServiceVentage [...] [...] the full version of the tips, please refer Jeff’s post on ServiceVentage [...]

]]> Comment on VantagePoint by » Ways to Boost Customer Service http://servicevantage.com/vantagepoint/#comment-137 » Ways to Boost Customer Service Wed, 29 Feb 2012 05:40:05 +0000 http://50.63.42.15/?page_id=60#comment-137 [...] Social WebTrevor Watkinson.com – Discover The Full Potential Of Your SmartphoneWorkgoal BlogVantagePoint var topsy_style = 'small'; var topsy_nick = ''; var topsy_order = 'count,badge,retweet'; var [...] [...] Social WebTrevor Watkinson.com – Discover The Full Potential Of Your SmartphoneWorkgoal BlogVantagePoint var topsy_style = 'small'; var topsy_nick = ''; var topsy_order = 'count,badge,retweet'; var [...]

]]> Comment on Classic Consulting Mistakes (Part 1 of Many) by Quora http://servicevantage.com/2010/04/classic-consulting-mistakes-part-1-of-many/#comment-110 Quora Wed, 15 Feb 2012 03:00:11 +0000 http://50.63.42.15/2010/04/classic-consulting-mistakes-part-1-of-many/#comment-110 <strong>What are the top principles of a great consultant?...</strong> Don’t get so wrapped up with a client and helping them improve their business, that you forget to take the time and effort required to improve your own (consulting) business.   Make your clients a better company when you leave it than when you found it... What are the top principles of a great consultant?…

Don’t get so wrapped up with a client and helping them improve their business, that you forget to take the time and effort required to improve your own (consulting) business.   Make your clients a better company when you leave it than when you found it…

]]> Comment on Top 10 Characteristics of an Effective Client Services Team by Quora http://servicevantage.com/2012/01/top-10-characteristics-of-an-effective-client-services-team/#comment-109 Quora Wed, 15 Feb 2012 02:56:11 +0000 http://servicevantage.com/?p=566#comment-109 <strong>What are some of the best ways to strengthen customer relationships?...</strong> Having a strong client services strategy and team will allow you to collect critical information and feedback from clients and apply that intelligence to the client experience going forward. Here are some strategies for developing lasting customer rela... What are some of the best ways to strengthen customer relationships?…

Having a strong client services strategy and team will allow you to collect critical information and feedback from clients and apply that intelligence to the client experience going forward. Here are some strategies for developing lasting customer rela…

]]> Comment on The Equation for Customer Retention Predictability by Quora http://servicevantage.com/2011/07/the-equation-for-customer-retention-predictability/#comment-108 Quora Wed, 15 Feb 2012 02:51:53 +0000 http://50.63.42.15/2011/07/the-equation-for-customer-retention-predictability/#comment-108 <strong>What are the Key Metrics You Use to /Measure Your SaaS Business Success?...</strong> Since retention and renewals is such a big part of the success of a SaaS business we have worked to developed a formula for our clients to track and score the key indicators to proactively understand, and react to, variables that will impact retention ... What are the Key Metrics You Use to /Measure Your SaaS Business Success?…

Since retention and renewals is such a big part of the success of a SaaS business we have worked to developed a formula for our clients to track and score the key indicators to proactively understand, and react to, variables that will impact retention …

]]> Comment on The Equation for Customer Retention Predictability by Top 10 Characteristics of an Effective Client Services Team | ServiceVantage Corporation http://servicevantage.com/2011/07/the-equation-for-customer-retention-predictability/#comment-51 Top 10 Characteristics of an Effective Client Services Team | ServiceVantage Corporation Thu, 12 Jan 2012 20:02:18 +0000 http://50.63.42.15/2011/07/the-equation-for-customer-retention-predictability/#comment-51 [...] Client Renewal Health Score (see our previous blog:  The Equation for Customer Retention Predictability) [...] [...] Client Renewal Health Score (see our previous blog:  The Equation for Customer Retention Predictability) [...]

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