)
A passive approach to client retention results in renewal uncertainty that significantly threatens profitability and overall longevity of your business.
Organizations need critical client intelligence into the overall renewal health of their clients and must be aligned to ensure adoption, protect and grow recurring revenue and leverage client relationships for marketing benefit.
Over the years ServiceVantage has developed a proactive, multi-departmental methodology, centered around business driver attainment, that engages your clients and allows for greater influence over client retention. This 1 day workshop explores how the ServiceVantage Methodology can be implemented within your organization. The agenda topics focus on your specific business dynamics and will include presentations, group discussions and exercises.
)